I guess this lists things that computer buyers who buy at the local
CompUSA want to make sure the retailers give them.
Some of these I have no idea how a retail outlet would implement, e.g.:
> 3. Set up a return-for-credit system when I upgrade the computer I
> bought from you to a newer, more expensive computer that I want to buy
> from you now.
Oh well, it's interesting to see how the other 97% live...
-- Adam
-----------------------8< ------------------------------------------
1. Identify computer systems that are no longer in production or that
are about to be replaced with newer models within 60 days of my
purchase.
2. Provide me with a period of ten (10) days during which I can return
the purchase if it fails to work as advertised, with no "restocking
charge", and with a full refund.
3. Set up a return-for-credit system when I upgrade the computer I
bought from you to a newer, more expensive computer that I want to buy
from you now.
4. Use high quality parts in building your new systems, and dont use
re-built or re-manufactured parts when selling systems as "new".
5. Make it legal, through your licensing agreements with me, to sell my
computer and software I bought from you, to a 3rd party, even if it
means sending you a token "transfer fee" to re-register the software.
6. Make extended warranty contracts available on your products at
realistic prices and notat prices designed to make them heavy profit
centers.
7. Offer affordable "upgrade kits" that we can install ourselves or have
installed at reasonable prices.
8. Included software manuals for bundled software, even if it means an
additional but reasonable charge at time of purchase.
9. Offer us discounts on training classes so we can learn to use your
products.
If you agree with these terms, feel free to SIGN our Bill of Rights!
Your name will be added to the list below.
----
adam@cs.caltech.edu
The more you suffer, the more it shows you really care. Right. Yeah.
-- Offspring