The WSJ reports today on Office 97. This paragraph includes my second
favorite statistic. (#1 is the fact that more Generation Xers believe in
UFOs than that they'll receive Social Security.)
Ease of use has been a big concern, Mr. Tevlin said. The program is so
big (191 megabytes in its largest version) and broad (Que Corp.'s book
on how to master it runs 780 pages) that discovering a function can be
an adventure. In fact, a quarter of customer calls to a Microsoft "wish
line" recommending new Office features suggested functions that were
already in the software.
- dan