> In other words, Microsoft gets no revenue except for innovation that
> goes so far beyond what they already have that it's worth the
> trouble to switch.
That's a good story. I bet a lot of people swallow that.
But most people I know who upgrade MS Word do so because they can no
longer read the files given to them by people who use the latest
version. As long as there are people setting up new systems, there
will be a market for whatever version MS chooses to sell.
They can play that game as long as don't piss off their customers too
much (compared to the value of the software). I wouldn't call planned
incompatibility criminal, but neither would I call it innovation.
People just shouldn't expect the data sharing features of their
software to function longer than a year or two.
It's good to see him mention Linux though.