From: Gregory Alan Bolcer (gbolcer@endtech.com)
Date: Fri Aug 25 2000 - 14:29:04 PDT
You should have thrown it back in his face. Okay, if you
aren't going to charge the credit card, then it doesn't matter
which you use--let's use yours then.
Greg
cdale@silly.techmonkeys.net wrote:
>
> Stupid assholes. I had just found that my favorite writing professor,
> Steve Barthelme, had finally published a book that I've been waiting to
> come out for a year. The price was right, so what the hell. Oh well,
> I'll go buy it at Waldenbooks. (:
> Cindy
>
> "A civilized society is one which tolerates eccentricity to the point of doubtful sanity."
> -- Robert Frost
>
> ---------- Forwarded message ----------
> Date: Fri, 25 Aug 2000 16:13:02 -0400
> From: customercare@flooz.com
> To: cdale@home.isolnet.com
> Subject: Requested WebCenter consultation transcript
>
> Thank you for visiting our WebCenter.
> Here is a transcript of your recent consultation:
>
> Your question was:
>
> Agent TomC: May I please have your email address so I can better assist you?
>
> guest: cdale@techmonkesy.net
>
> guest: er, cdale@techmonkeys.net
>
> guest: is this thing on? (:
>
> Agent TomC: While I'm looking up your account information, may I ask how you heard
> about Flooz?
>
> Agent TomC: Our chat system is somewhat slow today and I apologize.
>
> guest: well, someone sent me some flooz dollars. i think it may have been priceline, but not sure.
>
> Agent TomC: Do you have an account with Flooz?
>
> guest: I don't know, I guess so, since I registered and got a number last nite...
>
> Agent TomC: May I have your full name please?
>
> guest: i registered last nite
>
> guest: c dale
>
> Agent TomC: Does this email address looks familiar: cdale@home.isolnet.com?
>
> guest: yep, that's the same email box just a virtual address .. i do use it sometimes
>
> Agent TomC: You have money from Priceline. How can I help you today?
>
> guest: well, i have these dollars and they aer useless to me, because i am not going to give out my cc # to use them. i have been swindled like this before...
>
> Agent TomC: We will not ask for your credit unless you spend more than what you have in your balance.
>
> Agent TomC: Plus, all of our merchants are reputable.
>
> guest: okay, then i will not spend what i have in my balance, then, and i request that you do not send me bogus money anymore. reputable or not, i have been swindled by bigger companies than barnes and nobles.
>
> guest: i wasn't trying to spend more than my balance was at b&n
>
> guest: so why would they still insist on getting my cc #?
>
> Agent TomC: I understand your experiences completely. I think we've all experienced some credit card swindling in our lifetime.
>
> Agent TomC: B&N has a special policy. They require that all of Flooz customers shop with a credit card as backup.
>
> guest: nods. well, i feel tricked. i have gotten 5 emails, 4 of them reminding me that i had the flooz cash, so i decided to see what the 'catch' was. now i see the catch. and i dont appreciate it cuz i saw a book that i've been waiting w/ baited breath to be published on b&n, tried to get it, and no go.
>
> Agent TomC: If the balance is adequate, then the credit card will not be charge.
>
> guest: i dont believe that. last month i was charged over 600 for a truck i got a quote on and didnt reserve. i trust noone at this point. and b&n will NOT get my credit card.
>
> guest: okay, how about this. can you tell me which of your stores do not require my cc # if i just spend my flooz cash?
>
> Agent TomC: B&N is the only merchant in our network that requires a credit card to shop with them.
>
> guest: okay, then i will try some other store. thanks for your time. (:
>
> Agent TomC: You're welcome.
>
> Agent TomC: Thank you for visiting Flooz.com!
-- Gregory Alan Bolcer | gbolcer@endtech.com | work: 949.833.2800 Chief Technology Officer | http://www.endtech.com | cell: 714.928.5476 Endeavors Technology, Inc. | efax: 603.994.0516 | wap: 949.278.2805
This archive was generated by hypermail 2b29 : Fri Aug 25 2000 - 15:51:14 PDT