earthlink sucks

Gregory Alan Bolcer
Wed, 09 Jan 2002 07:14:18 -0800

I called and cancelled my earthlink account.  They 
never completed the cancellation on what I suspect is
on purpose even though they asked me explicitly why
I was cancelling the account. 

They keep no record of customer service billing calls. 
They have no record of me ever calling earthlink customer
service billing.   

Due to their mistake, they have continued to bill my
credit card.

What a pain in the ass.  What sucks is they can't handle
cancelling my Omnisky account (who they acquired).