FW: your question on ships and airplanes at answers.com

Dan Kohn (dan@teledesic.com)
Mon, 17 Feb 1997 12:50:55 -0800


Seems like answers.com is still getting the bugs worked out.

- dan

>-----Original Message-----
>From: Clemente Izzi [SMTP:clem@answers.com]
>Sent: Monday, February 17, 1997 2:08 AM
>To: skovran@umberto.answers.com; John Kossey; ace@opus1.com
>Cc: Dan Kohn
>Subject: RE: your question on ships and airplanes at answers.com
>
>Steven, John, Elisabeth....software, systems, information
>management....PLEASE READ THROUGH TOTAL MESSAGE
>
>TO CUSTOMER Dan Kohn: We will offer defensible argument on airplanes
>and
>ships deployed in the air or at sea. Are you looking for a worldwide
>statistic?? Perhaps we can make an estimate from Janes and from some
>worldwide statistic of # of airplanes and percentage utilization. The
>private fleets probably have little statistic but will have to be
>estimated. Are you just interested in "ships" or all "boats"??
>clem@answers.com
>
>John Kossey will be sure that an answer advisor gets it for
>you......Thank
>you for your comments...sorry about problems...clem@answers.com
>
>>From: Dan Kohn <dan@teledesic.com>
>>To: "'kosseyja@ptw.com'" <kosseyja@ptw.com>
>>Cc: "'elisabeth@answers.com'" <elisabeth@answers.com>,
>> "'clem@answers.com'"
>> <clem@answers.com>
>>Subject: RE: your question on ships and airplanes at answers.com
>>Date: Sun, 16 Feb 1997 22:42:23 -0800
>>
>>OK, you guys have an innovative idea for a service and I understand that
>>you're working the bugs out, but you've got to have a better level of
>>service. If you don't have 5 hour capability right now, then just remove
>>the option from your Web page.
>
>STEVEN: Should be easy to do so.....we've spoken about before...Let's
>do
>it now!!
>
>>
>>Also, my mail to you to request an update bounced, which did not give me
>>a lot of confidence in your service. Here's the bounce:
>
>Steven: We seem to be getting bouncing from server?? Is this a problem
>in
>Santa Monica.......I had some bouncing last week....you tried it and it
>didn't bounce but there obviously was some bouncing......I hate these
>double dribbles.
>
>>Lastly, there's no excuse for not offering SSL security for credit card
>>numbers. Will you be installing a secure server in the near future?
>
>Steven: We WILL get this done next week....also our 1-888-701-1700
>toll
>free incoming will be activated......
>
>>I would still like an answer to my airplane question if you can find it.
>> I'd also like to know about my service issues mentioned above.
>
>John, Elisabeth: The question asks about a defensible
>argument....Sounds
>like a mission for PaulW or Rodes....or JohnHo....or
>Ollie....anyway...we
>can make a good argument.....on this one...
>>
>>I believe in your business concept, and if you'll reply to this message,
>>I'm willing to give it another chance (on another question).
>
>Thanks
>>
>> - dan
>>--
>>Daniel Kohn <dan@teledesic.com>
>>Teledesic Corporation
>>+1-206-803-1411 (voice) 803-1404 (fax)
>>http://www.teledesic.com
>>
>>
>>
>>>-----Original Message-----
>>>From: John A.. Kossey [SMTP:kosseyja@ptw.com]
>>>Sent: Sunday, February 16, 1997 6:22 PM
>>>To: Dan Kohn
>>>Cc: elisabeth@answers.com; clem@answers.com
>>>Subject: your question on ships and airplanes at answers.com
>>>
>>>Thus far, none of our answer advisors has been able to locate the
>>>specific information you have requested on planes and ships in transit.
>>>We apologize for the delay.
>>>
>>>If you no longer need answers.com to answer this question, please let
>>>me
>>>know.
>>>
>>>Thanks for coming to answers.com---an your kind patience.
>>>
>>>For answers.com,
>>>
>>>John A. Kossey
>>>john@answers.com
>>From: Mail Delivery Subsystem <MAILER-DAEMON@umberto.answers.com>
>>To: Dan Kohn <dan@teledesic.com>
>>Subject: Returned mail: unknown mailer error 2
>>Date: Fri, 14 Feb 1997 11:11:34 -0800
>>MIME-Version: 1.0
>>Content-Type: multipart/mixed; boundary="----
>=_NextPart_001_01BC1C5A.ADCC4110"
>>
>>The original message was received at Fri, 14 Feb 1997 11:11:32 -0800
>>from tdmail.teledesic.com [206.213.86.71]
>>
>> ----- The following addresses have delivery notifications -----
>>|/home/answers/server/filters/comments_filter.cgi (unrecoverable error)
>> (expanded from: <comments@answers.com>)
>>|/home/answers/server/filters/questions_filter.cgi (unrecoverable error)
>> (expanded from: <questions@answers.com>)
>>
>> ----- Transcript of session follows -----
>>Can't locate /home/answers/server/new/pls/filter.pl in @INC at
>/home/answers/server/filters/comments_filter.cgi line 4.
>>554 |/home/answers/server/filters/comments_filter.cgi... unknown mailer
>error 2
>>Can't locate /home/answers/server/new/pls/filter.pl in @INC at
>/home/answers/server/filters/questions_filter.cgi line 4.
>>554 |/home/answers/server/filters/questions_filter.cgi... unknown mailer
>error 2
>>
>>Reporting-MTA: dns; umberto.answers.com
>>Received-From-MTA: DNS; tdmail.teledesic.com
>>Arrival-Date: Fri, 14 Feb 1997 11:11:32 -0800
>>
>>Final-Recipient: RFC822; comments@umberto.answers.com
>>Action: expanded (to multi-recipient alias)
>>Status: 2.0.0
>>Last-Attempt-Date: Fri, 14 Feb 1997 11:11:34 -0800
>>
>>Final-Recipient: RFC822; comments@umberto.answers.com
>>X-Actual-Recipient: RFC822;
>|/home/answers/server/filters/comments_filter.cgi@umberto.answers.com
>>Action: failed
>>Status: 5.0.0
>>Last-Attempt-Date: Fri, 14 Feb 1997 11:11:33 -0800
>>
>>Final-Recipient: RFC822; questions@umberto.answers.com
>>Action: expanded (to multi-recipient alias)
>>Status: 2.0.0
>>Last-Attempt-Date: Fri, 14 Feb 1997 11:11:34 -0800
>>
>>Final-Recipient: RFC822; questions@umberto.answers.com
>>X-Actual-Recipient: RFC822;
>|/home/answers/server/filters/questions_filter.cgi@umberto.answers.com
>>Action: failed
>>Status: 5.0.0
>>Last-Attempt-Date: Fri, 14 Feb 1997 11:11:34 -0800
>>From: Dan Kohn <dan@teledesic.com>
>>To: "'comments@answers.com'" <comments@answers.com>,
>"'questions@answers.com'" <questions@answers.com>
>>Subject: Where is my answers!?!
>>Date: Fri, 14 Feb 1997 11:19:46 -0800
>>MIME-Version: 1.0
>>Content-Type: text/plain; charset="us-ascii"
>>Content-Transfer-Encoding: 7bit
>>
>>I gave my credit card number on your site two days ago with my question
>>but have not yet received an answer. What happened????
>>
>>If you guys are not operating you need to say so on your Web page.
>>Please reply ASAP.
>>
>> - dan
>>--
>>Daniel Kohn <dan@teledesic.com>
>>Teledesic Corporation
>>+1-206-803-1411 (voice) 803-1404 (fax)
>>http://www.teledesic.com
>>
>>
>>
>