Microsoft Customer Support Center

Tim Byars (
Mon, 03 Jun 1996 15:29:57 -0700

There was this helicopter pilot whose job was to ferry VIP's from
Seattle airport to downtown. One day he found himself with a
passenger in a pea soup fog somewhere over downtown Seattle. No
landmarks were visible and the passenger became panicky. The pilot
said "Don't worry" and very gradually let the helicopter down until
it was hovering opposite the window of a large, unidentifiable

The pilot motioned to a woman working in the building to open her
window and asked her "Where are we?"

The woman responded "You are in a helicopter."

The pilot immediately lifted the helicopter above the building tops,
flew a mile and a half, let it down through the fog, and hit the
landing pad dead center.

The amazed and relieved passenger said "How on earth did you do
that?" The pilot said: "It was simple. The information the woman
gave me was precisely correct and totally useless. I knew that she
had to be working at the Microsoft Customer Support Center."


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