I thought I was unhappy on RTW #3 when I was involuntarily downgraded
without recompense to middle row coach on my last rtw transcon leg from
three-class First.
I thought I was unhappy when, in a bid to rebalance the miles I had to
spend to get us out of the very first jam, I asked Adam to gift me an
upgrade, for which the 1) moved his address to Baltimore 2) sent out the
wrong upgrade, useless 3) canceled his e-tickets since his other flights
didn't begin in Baltimore 4) still haven't fixed it two months later. THis
is AFTER careful warnings to the entire staff not to fuck with his
permanent address.
Today, they dumped my confirmed 1k FC seat to some 12-year old kid by a
margin of 30 seconds in a bid for on-time departure -- which they flubbed
by TWENTY minutes because they couldn't hold one seat. Then we sat ON THE
GROUND for TWO HOURS. All of which in exchange, again, for nothing, nada.
Not even, for that matter, my meal. My confirmed FC seat has an FC seafood
meal, which they won't serve back in coach (and of course, have no coach
equivalents).
As much fun as it's been to be a frequent flier, the next time I go back
into that world, after my degree, it won't be United, at this rate.
Do they have any idea that they're losing a cool million bucks of my
lifetime travel, to say nothing of the potential budgets I might manage? To
give my seat to a snotty twelve year old? To reward twenty five thousand
dollars of international business class travel with zero upgrades ("oh you
bought tickets from United? We only distribute intl upgrades through travel
agents...")
In the proper mood for FoRKcon I,
Rohit Khare
--- Rohit Khare /// MCI Internet Architecture (BOS) /// khare@mci.net Voice+Pager: (617) 960-5131 VNet: 370-5131 Fax: (617) 960-1009