gender, psychology and e-mail

Roy T. Fielding (fielding@kiwi.ics.uci.edu)
Mon, 20 Apr 1998 13:43:15 -0700


>I am very interested in learning more about the study your CS
>colleague mentioned. Would you please forward this message to her,
>and ask her to reply about the study, so I could look it up and read
>more about the study?

Well, she can't remember either -- it's been six years since we talked
about it. She thought it might have been by Herring.

I do know that the original conversation started during a discussion of
one of the Kiesler & Sproull studies of e-mail in organizations along
with the following paper:

Kiesler, Sara Jane Siegel, and Timothy W. McGuire, "Social Psychological
Aspects of Computer-Mediated Communication". American Psychologis,
39(10), 1984.

I think the Kiesler & Sproull paper is reprinted in

Computerization and controversy : value conflicts and social choices /
edited by Rob Kling. 2nd ed. San Diego : Academic Press, c1996.

or, if you are *really* interested in this topic, there is also

Connections : new ways of working in the networked organization /
Lee Sproull, Sara Kiesler. Cambridge, Mass. : MIT Press, c1991.

Culture of the internet / edited by Sara Kiesler. Mahwah, N.J. : Lawrence
Erlbaum Associates, Publishers, 1996.

Oh, and let's not forget the Web:

http://hss.cmu.edu/HTML/departments/sds/faculty/kiesler.html

which unfortunately has nothing but more bibrefs. OTOH, Hotbot shows
several hundred reviews of the Connections book. And there is another
mention of Herring in

http://www.december.com/cmc/mag/1996/jan/ess3b.html

Hmmm, actually that article is about the very same topic we were
discussing:

Charles Ess. Philosophical Perspectives on Free Speech and CMC:
A Plea for Understanding--Beyond False Dilemmas on the Net.
In CMC Magazine, January 1, 1996.
http://www.december.com/cmc/mag/1996/jan/ess.html

which just happens to include a reference that we were looking for

Herring, S. (1996). Posting in a different voice: Gender and ethics.
In Philosophical Perspectives on Computer-Mediated Communication
(pp. 115-45). Ed. C. Ess. Albany, NY: SUNY Press.

I hope that helps,

....Roy